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Termes et conditions

1. Identity of the company

Rivierstraat 7
9051 Sint-Denijs-Westrem

Sales tax identification number: BE0776957726
IBAN: BE84001918103359

Telephone: 0032 (0) 474017363
E-mail: [email protected]

2. Validity

This page contains the terms and conditions that apply to the agreement between the visitor or customer and  boardboard relating to all  orders, operations, deliveries and offers between these two parties in the context of this online shop.

When a customer orders a product from boardboard through the online platform this customer agrees to these terms and conditions. The moment the customer validates the order the customer confirms that he has read these terms and conditions and agrees with them. If you have any questions about these terms and conditions, or any other questions, please contact us via e-mail: [email protected]

The customer has the right of withdrawal by law, allowing the customer to cancel the purchase without giving reason and without fines. This period starts the day after the delivery. Products must be unused and in original packing. If the customer wants to withdrawal he has to inform boardboard within 14 days after the delivery by letter or e-mail. The product has to be returned in original state and at your own risk to boardboard (Rivierstraat 7, 9051 Sint-Denijs-Westrem, Belgium). In this case the customer is responsible for the return and the freight costs.

So the customer has 14 days to inform boardboard and after informing us 7 days to return the products. And boardboard will repay you in the same form of payment or if you want you can choose a different item.

3. Selling at distance

To order a product online, the customer has to add it to the shopping cart. After this he can choose a delivery method, fill in his details and choose a payment method. To complete the order the customer must press the button: Pay and make the payment.

If the customer wants to buy a product in the store he must visit the store or he can order online and choose collect in store.

4. Prices

All prices are in Euro and include 21% VAT. If there are shipping costs they are listed separately. The standard shipping costs you can find in shipping and returns.

5. Payment

After Receiving the order, boardboard uses a payment term of 14 days. The customer can pay with Bancontact, Credit Card and iDEAL. If the payment is not received after 14 days, your order can be canceled automatically.

Boardboard will ship the order as soon as the full payment has been received.

Boardboard is in no way responsible for any credit fraud or identity theft of their of their respective holder.

6. Force Majeure

Boardboard cannot be held liable for non-compliance with the agreement due to force majeur. This means any strange reason or circumstance that reasonably ought not to come to its risks.

7. Data

When a customer places an order on, your data will be included in the customer base of boardboard. The contact information provided is necessary to process and complete your order. The transmission of incorrect or false identity is considered a breach of these Terms and Conditions. Your data is protected and will not be passed on to third parties. For more information on this you can read our Privacy Disclaimer.

8. Applicable Law

All our agreements and offers are subject to the Belgium law. Any dispute relating to or resulting from the offers or agreements concluded with boardboard will be submitted to the competent court in Brussels, unless a mandatory legal provision explicitly designates another court as competent.